Customer Services & Event Management BTEC Block D
Business, Administration and Law


What will you be working towards?
Code | C4 |
Qualification Type | National Award (BTEC) |
Qualification Level | Level 3 |
Course type | Full Time |
Overview
As part of this BTEC course, you will study five units covering a variety of customer service areas. You will also be expected to demonstrate effective working in a real customer-facing environment. This is a practical, work related course. You will learn through a combination of classroom teaching to include group work, aided completion of coursework, role play, practical workshops and, where appropriate, hands on experience. It could lead onto other vocational qualifications such as an apprenticeship programme in Hospitality, Customer Service, Retail or Event Management.
Details
How will it be delivered?
Entry requirements
3 GCSE grades at 4 or above including Business or similar subject area.