Retail Knowledge Certificate Level 3 (Block C)

Retail and Commercial Enterprise

Retail and Commercial Enterprise
Retail and Commercial Enterprise
We are only accepting one application per candidate.

What will you be working towards?

Code 29
Qualification Type National Award (BTEC)
Qualification Level Level 3
Course type Full Time


  • Why choose Retail?

By its very nature retail is a fast-moving industry as organisations try to respond to - and predict - customer demand and future trends. But if you think that a career in retail is limited solely to the shop floor, think again.

From sourcing new producers to transporting goods, ordering stock and forecasting trends, there are a multitude of roles that are critical to the retail operation that you may never have even realised.

And these roles can also be found in a number of associated sectors, from warehousing and distribution to finance, marketing and design

The NCFE Certificate in Retail builds upon the specialist work-related focus of the Level 2 Certificate and covers the key knowledge and practical skills required in this vocation sector. It is an applied general qualification aimed at post-16 learners who wish to continue their education through applied learning and progress to University or employment in the retail sector.


Modules Studied

• Unit 01 Understanding Customer Service in the Retail Sector

• Unit 02 Understanding the Management of Risks to Health and Safety on the Premises of a Retail Business

• Unit 03 Understanding the Retail Selling Process

• Unit 04 Understanding the development of personal and team effectiveness in a retail business

• Unit 05 Understanding Security and Loss Prevention in Retail Business

• Unit 09 The principles of food safety supervision for retail

How will it be delivered?

In each unit, learners will be required to undertake various written research and presentation tasks set and marked by NCFE and completed under supervised conditions.

Learners will be provided with case studies and will complete both internal and external assessments. Students must gain a ‘Pass’ grade overall to achieve the qualification.

Entry requirements

A minimum of 5 subjects at GCSE, A*–C grade (Grade 4 or higher) or equivalent, with at least a Grade 4 in GCSE Maths or English or Level 2 Retail Knowledge (Merit or higher)

Your next steps...

What can I do after I have completed this course?

· Study Retail Management at University

· Gain an apprenticeship/higher /degree level apprenticeship in Retail Management

· Gain employment in the retail sector


Here are a few examples of jobs from across the retail spectrum:

  • Merchandiser - Forecasting trends and budgeting
  • Store Manager - Running an outlet and meeting targets
  • Visual Merchandiser - Designing product displays
  • Logistics Manager - Distributing and storing products
  • Market Researcher - Analysing consumer behaviour
  • Buyer- Finding new products and anticipating demand
  • PR & Marketing - Promotion of brands to consumers
  • Design - Creating and developing new products and packaging