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Business & Retail Level 1

TCHC Group Ltd

2nd Floor, 21 Station Road, Watford, Hertfordshire, WD17 1AP

Other Regulated/Accredited Qualification
Level 1
Business, Administration and Law

Available start dates

Available start dates

Wednesday, 02 September 2026
TCHC Northfleet GAPS Centre
40 Week(s)
Full time
Daytime/working hours

Course Summary

This course will help you gain an understanding of the retail business and how to enhance customer experience. You will develop employability skills which will help with your chosen carer.


Course Details

  • Communication skills for work
  • Working in business and retail
  • Creating business documents
  • Handling stock in a retail environment
  • Handling telephone calls
  • Health and safety in the workplace
  • Understanding how individuals and teams contribute to the effectiveness of a retail business
  • Customer service skills
  • Exploring entrepreneurship
  • Applying for a job
  • You will also complete English & Maths – Functional skills

Entry requirements

Available for 16-18 years old, not in training and education (and 16-24 with an EHCP).

Additional information


For more courses like this, check our courses page.