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Level 2 BTEC Public Services

Northfleet Technology College

Colyer Road, Northfleet, Kent, DA11 8BG

BTEC Technical Award L1/2
Level 2
Health, Public Services and Care

Available start dates

Available start dates

Wednesday, 01 September 2027
Northfleet Technology College
1 Year(s)
Full time
Daytime/working hours

Application Instructions

APPLICATIONS ARE NOW OPEN

Applications Close: Friday 4th September 2026

Pathways Offered:
  • Level 2 Pathway - For students who still need to resit their Mathematics and English Language GCSE's to gain a Grade 4 alongside Level 2 BTECs.
  • Level 3 Vocational - For students who have gained a grade 4 in their Mathematics and English Language OR English Literature.
  • IBCP Programme - For students gaining 5 GCSE's at Grade 4 and above including Mathematics and English Language.
  • Sports Academies (Basketball/Football) - For students wishing to pursue Sport professionally alongside their studies. The academy must be taken in addition to one of the other three pathways on offer.

Number of subjects required:

  • Level 3 Pathway - Please select three Level 3 courses (BTEC or RSL)
  • IBCP Pathway - Please select two IB Diploma courses and two Level 3 Vocational courses (BTEC or RSL)

Please see our website for our online prospectus, which includes more detailed information about each subject that we offer.

How to Apply:

To apply for the Level 2, Level 3 and IBCP pathway please apply via Kent Choices

To apply for the Basketball or Football academies please email parrym@ntc.kent.sch.uk to express interest and receive invitations to trials.

Course Summary

As part of our Level 2 Pathway, the specific aims of this course is to add breadth to the learners’ knowledge and understanding of the Public Services sector as part of their career progression and development plans.


It supports learners who have had some achievement in their Key Stage 4 programme and who wish to ‘top up’ their Level 2 achievement to progress to employment or other qualifications. This course is not offered as Level 3, however students interested in taking this subject further may wish to look at our Level 3 Protective Services course.


Course Details

Public Services CORE UNITS delivered include:

  • Unit 1: The Role and Work of the Public Services - externally assessed core unit

This unit will enable you to explore how the public services are grouped and their roles and work. You will find out the ways in which the public services are funded, and how they are delivered. You will also learn how funding impacts on service delivery and how the public services are held accountable.

  • Unit 2: Working Skills in the Public Service Sector - internal

This unit is designed to give you an understanding of public service customers and the working skills public service personnel use to meet the needs of their customers. It will also give you the opportunity to explore the importance of having effective working skills. This unit will give you the tools you need to deal with a range of situations effectively and with confidence. They say that practice makes perfect, so you will get a chance to develop your working skills in a range of different activities.

  • Unit 6: Citizenship, Society and the Public Services - internal

This unit will enable you to understand what is meant by the term ‘society’ and the ways in which it will affect you as a citizen. You will be able to develop how you think about citizenship, rights and responsibilities. You will look at the qualities that are seen as essential to good citizenship and the ways in which public services respond to this.

The next part of the unit looks at the concept of equality and the idea of equal opportunities. You will understand how legislation reinforces and protects equality and equal opportunities, in particular the Equality Act 2010.

The final part of the unit looks at social change and the impact this has had on the public services, in particular those services whose main aim is to defend and protect individuals. In order to support your learning, you will need to know about current affairs that involve citizenship and the ways in which your society is changing.


In addition, optional units are chosen to suit students needs.

How will it be delivered and assessed?

This course has mandatory and optional specialist units.

25% of the qualification is externally assessed.

The final grade awarded ranges from Level 1Pass to Level 2 Distinction*

Entry requirements

Less than five qualifications at grade 4+.

Not yet achieved Grade 4+ in GCSE English/Maths


Your next steps...

Employment with training; Traineeship; Apprenticeship; Level 3 Vocational Courses; Level 3 Uniformed Protective Services

Additional information


For more courses like this, check our courses page.