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Level 2 Diploma in Hospitality Services

EKC Broadstairs College

Ramsgate Road, Broadstairs, Kent, CT10 1NP

National Certificate (BTEC / NCFE)
Level 2
Retail and Commercial Enterprise

Available start dates

Available start dates

Tuesday, 01 September 2026
Broadstairs College
1 Year(s)
Full time
Daytime/working hours

Application Instructions

Applications open - Monday 27 October 2025

Applications close - Open all year

How to apply - Please apply through KentChoices and use your KentChoices login which your school should provide.

PLEASE NOTE - Popular courses can fill up quickly so apply early to avoid disappointment

If you have any queries regarding the courses, please contact EKC Broadstairs College.

Application Limits - You can make up to 5 applications to Colleges within the EKC Group, that is:

  • EKC Ashford College
  • EKC Broadstairs College*
  • EKC Canterbury College*
  • EKC Dover College
  • EKC Folkestone College*
  • EKC Sheppey College

*Junior Colleges exist in these locations.

Please only add one course or T Level per application. At your interview, you and the tutors can discuss the best level and courses in order for you to progress.

Course Summary

Experience all aspects of working in hotels and the hospitality industry with this comprehensive Level 2 course.

This qualification will develop your knowledge of high-quality customer service, how to maintain a safe and hygienic working environment and effective teamwork.

Develop your skills in our very own award-winning on-site hotel, The Yarrow. This course is run in partnership with the Exclusive Butler School and is perfect for those who want to start a career in hospitality.

This course is suitable for students who have achieved a 4/C grade in English and Maths.

Course Details

Develop your skills in all aspects of hotel work in The Yarrow, including but not limited to:

  • Bar Work
  • Reception
  • Customer service
  • Food service
  • Presentation skills
  • Housekeeping

Our work with The Exclusive Butle School will also give you a chance to experience the highest level of careers within the industry, through learning from professionals. One student a year will also be awarded a scholarship to the two-week Exclusive Butler School intensive course.

How will it be delivered and assessed?

Assessments take place by trained assessors throughout the course, with practical sessions taking place in The Yarrow.

Your next steps...

Once you finish your course, you will be qualified to start in an entry-level position in the hospitality industry. You can also go onto further study in this area, such as a Level 3 qualification, or an Apprenticeship.


For more courses like this, check our courses page.